What We Collect and Why We Use It
We collect information you provide directly — your name, mobile number, email address and the payment method you register, whether that is JazzCash, Easypaisa or Raast. When you make a deposit or request a withdrawal, the transaction reference and wallet ID linked to that transfer are
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logged against your account record. We also gather device and session data automatically: browser type, IP address, and pages visited. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties. Data shared with payment
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processors — the networks that handle JazzCash, Easypaisa and Raast transfers — is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type: active account data is held while your account remains open; transaction logs are kept for the
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period required by applicable financial compliance standards. Where local law in Pakistan applies, we follow those requirements. Availability of our service and the scope of data-handling obligations depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.